SATO MARVEL
SATO MARVEL RFID Hotel Lock with Integrated DND/MUR & Doorbell
PRODUCT OVERVIEW
The SATO MARVEL DND LOCK is an advanced offline RFID hotel lock that combines three essential guestroom functions into a single device:
- RFID Guestroom Door Lock
- Electronic Doorbell
- Electronic Do Not Disturb (DND) / Make Up Room (MUR) Indicators
Unlike conventional hotel systems, the SATO MARVEL eliminates the need for separate wall-mounted DND/MUR panels and doorbell switches, reducing installation costs while providing a modern guest experience. The system operates completely offline using battery power and communicates through RFID cards and hotel management software.
KEY FEATURES
3-IN-1 INTEGRATED SOLUTION
- RFID Hotel Door Lock
- Electronic Doorbell
- D-Not-Disturb / Make-Up Room Indicators
No separate wall switch or electronic room sign is required.
CONTACTLESS RFID TECHNOLOGY
- MIFARE® Contactless RFID Card
- High-speed authentication
- Guest, Master, Floor, Housekeeping and Emergency Cards
- Lost card cancellation
- Card validity based on check-in/check-out time
ELECTRONIC DOORBELL
- Built-in illuminated doorbell
- Pleasant electronic chime
- Doorbell automatically disabled when Do Not Disturb mode is activated
- Eliminates guest disturbance during DND mode
GUEST STATUS INDICATORS
Touch-sensitive illuminated icons:
- Make Up Room (MUR)
- Do Not Disturb (DND)
- Doorbell
- RFID Card Reader
Visible from corridor for housekeeping staff.
HOUSEKEEPING CONVENIENCE
Guests simply touch the required icon:
- Request room cleaning
- Activate privacy mode
- Disable room service interruption
No paper hangers required.
HOTEL BENEFITS
- Eliminates external DND panel
- Eliminates separate doorbell installation
- Reduces wiring
- Faster installation
- Lower maintenance cost
- Cleaner guestroom appearance
- Modern premium design
LOCK CONSTRUCTION
- Premium SUS304 Stainless Steel construction
- Scratch-resistant satin finish
- Heavy-duty commercial lever handle
- Corrosion-resistant body
- Tamper-resistant fixing screws
- Suitable for intensive hotel operation
LOCK FUNCTIONS
Supports multiple hotel card types including:
- Guest Card
- Master Card
- Floor Card
- Building Card
- Housekeeping Card
- Emergency Card
- Time Card
- Lost Card Management
- Blacklist Cards
- Management Cards
Supports more than 14 card functions for hotel operation.
SOFTWARE FEATURES
- Guest Check-in / Check-out
- Card Encoding
- Lost Card Cancellation
- Audit Trail
- Room Status Management
- Housekeeping Access
- Time-controlled Access
- Staff Authorization Levels
SECURITY FEATURES
- Free-spinning handle protection
- Anti-illegal opening design
- Mechanical emergency key override
- Low battery warning
- Automatic lock after door closure
- Audit trail recording
- Electronic access control
TECHNICAL SPECIFICATIONS
| Item | Specification |
| System Type | Offline RFID Hotel Lock |
| Access Technology | MIFARE® Contactless RFID |
| Communication | Offline |
| Doorbell | Integrated |
| DND Indicator | Integrated |
| Make Up Room Indicator | Integrated |
| Lock Material | SUS304 Stainless Steel |
| Finish | Satin Stainless Steel |
| Power Supply | 4 × AA Alkaline Batteries |
| Battery Life | Approximately 12–15 months (depending on usage) |
| Emergency Opening | Mechanical Key |
| Low Battery Warning | Yes |
| Installation | Standard Hotel Mortise Door |
| Suitable Door Thickness | 38–60 mm (typical hotel door) |
| Operating Temperature | –20°C to +70°C |
| Working Humidity | 10–90% RH |
Battery life and low-power operation are designed for approximately 12–15 months of normal hotel use.
ADVANTAGES OVER CONVENTIONAL HOTEL LOCKS
✓ Lock + Doorbell + DND/MUR in one unit
✓ No wall-mounted DND panel
✓ No separate doorbell installation
✓ Reduced installation cost
✓ Reduced maintenance
✓ Better guest experience
✓ Modern hotel appearance
✓ Suitable for new hotels and renovation projects
IDEAL APPLICATIONS
- Hotels
- Resorts
- Hotel Apartments
- Serviced Apartments
- Holiday Homes
- Student Accommodation
- Staff Accommodation
- Boutique Hotels